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VAT, delivery, returns and more...

VAT

All of the prices for our products that you see within our store are displayed without VAT, which will be applied as you check out.

Delivery Charges

Delivery is free for all orders placed on-line over €110 (ex. VAT); If your order is under €110 there will be a charge of €13.95 + VAT. It is possible to place an order by telephone, but a charge of €15.95 + VAT is payable.

Delivery

You can expect delivery of all stock items within 48 hours; however we aim for delivery within 24 and mostly achieve this.

Cancellations

It is not currently possible to change or cancel your order online, but should you need to do so just give us a call on 01279 449002 and we will do this for you.

Returns

The returns of unwanted or faulty items will be accepted within 28 days of dispatch. The goods must be unused, complete, in resalable condition and in their original and unmarked packaging (not resealed with tape). Once the goods have been received back into our warehouse and their condition checked, you will receive a full credit for these items. If they are not in a suitable condition, we reserve the right to charge a restocking fee. Certain goods are excluded from our standard returns policy such as food and drink items (which cannot be returned due to Health and Safety Regulations), laptops, software, special order items and some business machines unless damaged or faulty. Please be aware that any delivery costs would not be refundable.